Terms of Service

• You must provide accurate information and keep it up to date.
• You are responsible for keeping your password, one-time codes and API keys confidential, and for all activity on your account.
• Tell us immediately if you believe your account has been compromised.

When you create an organization you become its administrator. You are responsible for the members you invite and for the roles and permissions you give them. Members act on behalf of the organization within the access you grant.

Some features, including payment services, require your business to be verified. You agree to provide genuine documents and information. We may limit, suspend or refuse access to features until verification is complete, or if the information provided is incomplete or inaccurate.

• Paid features are billed according to the plan you select during onboarding or in Settings → Billing.
• Usage-based charges are deducted from your organization wallet. Keep enough balance for the services you use.
• Prices and plans may change; we will tell you before a change affects your subscription.

You agree not to:

• Use the service for fraud, money laundering or any unlawful activity.
• Send spam or unsolicited messages through connected apps.
• Attempt to access accounts, data or systems you are not authorised to use.
• Interfere with, overload or reverse-engineer the service.

Your Instanvi account gives you single sign-on to apps such as Pay, Talk and Potta. Each app may have additional terms for its specific features, which apply alongside these terms.

You keep ownership of the data you and your organization put into the service. You give us permission to process it to provide the service, as described in our Privacy Policy.

You can stop using the service at any time. We may suspend or close accounts that breach these terms, create risk for other users, or when required by law. Amounts owed before termination remain due.

We work to keep the service available and secure but provide it “as is”, without guarantees of uninterrupted operation. To the extent permitted by law, Instanvi is not liable for indirect or consequential losses arising from your use of the service.

We may update these terms. If a change is significant we will notify you in the app or by email. Continuing to use the service after the change means you accept the updated terms.

Contact your Instanvi account representative or your organization administrator.